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IP Security

With the ever growing issues of security within school classrooms, financial institutions, government and healthcare institutions, and other business or personal facilities, IP surveillance systems are becoming a standard in today’s security world.


Network video, also called IP-based video surveillance or IP-surveillance as it is applied in the security industry, uses a wired or wireless IP network as the backbone for transporting digital video, audio, and other data. When Power over Ethernet (PoE) technology is applied, the network can also be used to carry power to network video products.

Call Center Solutions

Call Center applications and solutions have been around for large corporations for many years; however, it has only been recently that the fully loaded Call Center technology has been available and affordable for small to medium-sized businesses. Complex or simple Call Center applications and solutions are now available for both the enterprise and the SMB (small & medium business) market places.

There are many different versions of Call Center applications. The complex, full-blown ‘multi-channel’ systems allow callers to communicate via email, on-line chatting with a Call Center representative, or use web front ends that provide instant messaging capabilities.

Call Center solutions can also offer Automatic Call Distribution (ACD) functions, Interactive Voice Respsonse (IVR) functions, and Computer-Telephony Integration (CTI). All of these primary functions distinguish a true Call Center from a simple ACD hunt group.

2010

Welcome to 2010, the Year of the Tiger, the Droid, wireless power, the Tablet computing revolution and….


Integrated Systems in 2010.

In this edition of Cubenewz, we will focus on our team and what makes Integrated Systems a good company to be a part of, but also a look at our teammates and their opinions of ‘Why Integrated Systems’.

2010 represents Integrated Systems 9th year supporting clients’ voice, data and technology needs. Integrated Systems has built its client base, technology solutions and business over the last 8 years with consistent dedication to providing quality solutions and fast, responsive support. We pride ourselves in truly taking care of our clients.

What products and/or services do you want further information about?

Letter from Kevin Staley, President/CEO

Quality Service & Support are two key components to being successful, which is why clients continue to rely on our support services. Unlike the typical “box-moving” companies, we emphasize ongoing service and support in pursuit of long-lasting, business relationships. At INTEGRATED SYSTEMS, we specialize in data networks, PC hardware & software systems and support, telephony products & support, IP Video Security systems and support, printer/fax service & support, local/long distance/data line products and other voice and data products and support.

“Our commitment to our clients is to provide the best possible solution to exceed individual or organizational needs.”

Kevin Staley, President









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About ISI

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With over 50 years of combined experience, Integrated Systems, Inc. has the knowledge and resources to provide IT service and support for small and medium-sized businesses. Our approach to IT solutions is to deliver a competitive advantage in the IT service and support industry. Our Mission To provide our clients with the best possible IT solution for their businesses — directly impacts everything we do and sets the high standards for performance that others attempt to follow. Our Advantage • Support for all products within a client environment • 24/7/365 service and support with automated dispatch systems • Client accessible service and support update systems Where We Deliver Integrated Systems' headquarters is based in Kansas City, Missouri near the Kansas/Missouri borders. We provide our products and service offerings to both local and national clients.